Information we collect
TechBoy Media may collect information you provide through contact forms, quote forms, email, phone calls, text messages, account tools, payment systems, and service intake. This may include your name, contact information, device or project details, uploaded files, billing information, and communication history.
The website may also collect technical information such as IP address, browser type, device type, referring page, pages viewed, timestamps, cookies, and analytics events.
How information is used
- Responding to inquiries and preparing estimates
- Providing repair, IT, account, and customer service
- Processing transactions and maintaining business records
- Improving the website and measuring marketing performance
- Protecting the website, customers, and business from abuse or fraud
- Meeting legal, tax, insurance, and regulatory obligations
Service providers
Information may be processed by trusted providers used for hosting, email, analytics, advertising measurement, payment processing, scheduling, forms, backups, security, and repair-management services such as MyRepairApp. Those providers operate under their own terms and privacy practices.
Legal requests
TechBoy Media does not voluntarily provide customer information to advertisers or unrelated third parties. Information may be disclosed when required by a valid court order, subpoena, search warrant, or other legally enforceable process, or when reasonably necessary to protect customers, the public, or TechBoy Media from fraud, abuse, or immediate harm.
Retention and security
Records are retained for as long as reasonably necessary for service, warranty, accounting, legal, security, and business purposes. Reasonable safeguards are used, but no online system or storage method can be guaranteed completely secure.
Your choices
You may request access, correction, or deletion of personal information when applicable. Some records may need to be retained for legal, accounting, warranty, fraud-prevention, or contractual reasons. Cookie and consent choices can be managed through the website privacy controls when available.
Contact
Privacy questions may be sent to [email protected] or mailed to TechBoy Media LLC, 253 W 5th St, Delta, CO 81416.