My Repair

Repair service & ticket access

TechBoy Media Repair Center

Check an existing repair, view current customer-facing pricing, or request service for a device. Quotes are handled separately so you always know which path to use.

Request service without an account Secure ticket access Live repair pricing

Service request

Request Service

Tell us what is going on and we will create a repair ticket in our shop system. You do not need an account.

Already have a ticket?Use Check My Repair to view status and pricing. Verified customers also get contact details filled automatically.

Contact information

How we can identify and reach you.

First name Last name Email Phone

Device information

The more specific the model, the easier it is to prepare for the repair.

Device type Manufacturer Model Serial / IMEI Optional

What needs repaired?

Describe the symptoms, damage, error messages, or service you need.

Problem / service needed Maximum amount you authorize without another approval Optional

Leave blank if you want us to contact you before any billable work is approved.

Address & online tracking

Address is optional and only helps complete your customer record.

Street Optional City State ZIP

Let me track this repair onlineAfter submitting, we will email a verification code so you can view status, current pricing, customer-visible notes, and repair history.

Submitting this request does not authorize work beyond any amount you enter above.

Private repair information

Track My Repair

Enter the email address on your repair. We will send a 6-digit code before showing ticket details.

Current repair status
Itemized customer-facing pricing
Payments and remaining balance
Customer-visible repair notes
Past repair history

Your verification code expires after 10 minutes.

Verified customer

My Repairs

These details come directly from the customer-facing information in MyRepairApp.

Past repairs