Customer Portal

Customer self-service

TechBoy Media Repair Portal

Request a quote, start a repair, or check the status of an existing repair.

No account required Secure email verification Live repair pricing

Service check-in

Start a Repair

Tell us what is going on and we will create a repair ticket in our shop system. You do not need an account.

Already a customer?Verify your email under My Repairs and your saved contact information will fill in automatically.

Contact information

How we can identify and reach you.

First name Last name Email Phone

Device information

The more specific the model, the easier it is to prepare for the repair.

Device type Manufacturer Model Serial / IMEI Optional

What needs repaired?

Describe the symptoms, damage, error messages, or service you need.

Problem / service needed Maximum amount you authorize without another approval Optional

Leave blank if you want us to contact you before any billable work is approved.

Address & online tracking

Address is optional and only helps complete your customer record.

Street Optional City State ZIP

Let me track this repair onlineAfter submitting, we will email a verification code so you can view status, current pricing, customer-visible notes, and repair history.

Submitting this request does not authorize work beyond any amount you enter above.

Estimate request

Get a Quote

Send us the model and repair details. No login is required, and the request goes directly into our MyRepairApp quote queue.

Need service now?Use Start a Repair instead and we can begin with a real service ticket you can track online.

Contact information

Tell us who to send the estimate to.

First name Last name Email Phone Preferred contact Category

Device & repair details

Exact models help us check the correct part and pricing.

Manufacturer Model Repair / service Additional information Optional

Want to follow the job online?

You can verify your email now, even before a repair ticket exists.

Let me view updates onlineWe will email a verification code after submission. Once we convert the quote into a repair ticket for this email, you can see its status and current customer-facing pricing.

Final pricing may change after diagnostics or inspection.

Private repair information

Track My Repair

Enter the email address on your repair. We will send a 6-digit code before showing ticket details.

Current repair status
Itemized customer-facing pricing
Payments and remaining balance
Customer-visible repair notes
Past repair history

Your verification code expires after 10 minutes.

Verified customer

My Repairs

These details come directly from the customer-facing information in MyRepairApp.

Past repairs